The rise of new technologies paired with a greater demand for sustainability and changing customer preferences have led to many changes within the garage industry.
Each year brings with it a variety of new garage trends that promise to revolutionise the auto repair industry. With new trends around every corner, it’s helpful to learn about upcoming changes that may impact your business.
If you want to learn more about these changes, how you can prepare for them, and how you can take advantage of the opportunities they offer, you’re in the right place.
We’ve written this article to share the latest upcoming garage trends that are expected to transform the industry.
Let’s begin!
Integrating artificial intelligence (AI) into diagnostics processes can help your garage identify and address certain vehicle issues more precisely.
AI-driven diagnostics can quickly analyse large amounts of data and allow you to pinpoint problems that may have otherwise gone unnoticed. This means you can make more accurate repairs and improve customer satisfaction.
Additionally, connected cars now also offer remote diagnostic capabilities. This means that in some cases, you can diagnose issues and even fix them, without the vehicle needing to physically visit your garage. Through AI diagnostics, you can provide a proactive service that saves time and strengthens your customer relationships.
As environmental concerns grow, adopting sustainable practices and using eco-friendly repair materials has become important in the garage business.
By embracing sustainability in your garage, you can appeal to more environmentally-conscious customers. Similarly, you can improve your business’ reputation. These programmes help ensure your business meets stringent environmental standards and give you an edge over competitors.
You could also consider adopting garage management software to reduce garage waste. For example, our TechView electronic vehicle health checks allow you to convert paper health check sheets and servicing schedules into a sleek digital format. Not only does this help with data management, but it also minimises your paper usage.
By taking steps to help your garage go green, you can align your business with the demand for sustainability and do your bit for the environment.
With the rapid advancement of technology within the automotive industry, protecting customer data from cyber threats is essential.
If you haven’t already, you’ll need to implement robust cybersecurity measures to protect any sensitive information. This involves securing customer databases and ensuring all your software is up to date—the key is to be as thorough as possible.
Training your staff on data protection practices is just as important to prevent any breaches. Staying up to date on cybersecurity practices helps build trust with your customers and keeps their data safe. Among other popular garage trends, prioritising cybersecurity is one you can’t afford to ignore.
With the help of digital tools, you can increase your customer engagement and improve your garage services.
You can use online portals that can allow customers to easily book appointments, track repair progress and interact with your team. They can also help improve your customer service communication.
The Service Assist feature of TechMan’s garage software can be used alongside jobs to help your customers understand the exact repairs that their vehicle needs, and why. This turns complex explanations into easy-to-understand definitions and helps customers make informed decisions.
By leveraging digital customer engagement, you can optimise your operations and provide more convenient and responsive service to customers.
To no one’s surprise, robotic systems are amongst one of the biggest garage trends to have made an impact on the automotive industry.
When they’re programmed correctly, robotic repair systems can handle routine tasks precisely and efficiently. They can perform tyre changes, brake repairs, and digital vehicle inspections more quickly and accurately than human technicians.
Robot repair systems allow your skilled staff to focus on more complex tasks that require their unique expertise. This is an investment that can help reduce the risk of errors while simultaneously improving the productivity of your garage.
Using robotic repair systems is one trend that can put your business at the forefront of technological innovation and impress your clients.
The introduction of augmented reality (AR) has significantly transformed vehicle repairs and training processes. With AR, you can overlay digital information onto the physical parts of cars and guide technicians through the repair process step-by-step.
This new technology has undoubtedly made it much easier to train new staff and improve the quality of auto repair. Virtual assistance platforms have also made remote support possible, where experts can give real-time guidance to on-site technicians whenever they need assistance.
By using virtual assistance platforms, you can make your garage more efficient and improve the quality of service.
Digital service platforms, also known as garage management software in the automotive industry, are a unique innovation that improves customer experiences by allowing for easy interaction with technicians.
You can provide mobile apps and online portals that allow your customers to schedule appointments and receive updates about the status of their vehicles in real time. You can also take advantage of this software to communicate with your team of technicians.
Garage management software allows you to provide customers with more transparency and gives them a bigger involvement in the repair process. These digital platforms can also help you better manage data, and track customer preferences and their vehicle histories to provide more personalised service.
TechMan’s garage management software is the ideal tool to help you streamline operations and improve your garage performance. Contact us to request a demo.
These are some of the most eagerly anticipated upcoming garage trends that are expected to take the auto repair business by storm. By being aware of these trends, you can decide which ones will have the biggest impact on your business’ success.
If you’re looking for new and innovative ways to streamline your garage operations, Techman’s garage management software can assist you.
With helpful features like stock control, accounting, reporting, and personnel management, you can stay on top of all your garage operations at all times.
Our easy-to-use garage management software allows you to enhance your customer satisfaction, improve employee productivity, and keep your garage in excellent condition.
Click here to learn more about our services or contact us to request a demo.
Explore TechMan in real-time in a working garage and see how our extensive integrations can simplify your operations and save hours of time every day.
